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FAQ's

Coupon Codes? 

http://bit.ly/SHOP11085OFF

How should I care for my jewelry pieces?

It is easy to care for your pieces and keep them with their original sparking color and shining brilliantly. Just follow the following steps... Do not wet the pieces. Always remove your pieces when washing hands, swimming, showering, etc. Moisture dulls the original color and causes crystals and stones to become loose. Avoid spraying hairsprays, perfumes, or applying lotion, cleansers, or any other body products on or near the jewelry to prevent tarnish and dulling. After wear, clean your jewelry with a polishing cloth and put away.

Do you charge sales tax?

Sales tax will only be charged for orders shipped to California.

What is a Pre-Order Item?

Pre-Order items are pieces, which you may purchase before becoming available to the general public. These pieces are very popular and sell out quickly. By pre-ordering, you are guaranteeing yourself the item. All pre-order pieces will be available in 10 to 15 business

I keep getting an error message when I enter my shipping & billing information.  Is something wrong?

 If you are receiving an error message, there may be a problem with your credit card information, billing or shipping address. The billing address should match exactly what your bank has on file. Please review all information closely and look for any typos. Also, try re-formatting the names and addresses in your billing information.

I need to change something on my order. Can I do that?

If you need to change something or cancel your order please contact us immediately.  We mormally process orders within 2-3 hours of receiving the order.  Once your order is processed we will not be able  make any changes.  

 Do you have any store locations?

Yes, Online!  We currently do not have any retail stores ... we are an online accessory shop which you can access 24/7!  We do have a showroom that is open by appointment only.  Please contact us to schedule.

If you have any questions you can always contact us.

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