Loading... Please wait...

Returns

Returns

Not obsessed with your purchase? No worries!

We happily accept unworn merchandise with tags attached. You can EXCHANGE your product within 7 days of receiving it. You are more than welcome to exchange the item for a higher priced item and responsible for paying the difference.  Please note ALL SALES ITEMS and CUSTOM ORDERS are FINAL SALE.  Please make sure that you order the correct size.  If you have any questions you can use the contact page to ask a question.  No Refunds.  

Return Policy

  • Merchandise must be returned within 7 days of receipt.
  • Merchandise must be unworn and unwashed.
  • Merchandise must have all tags, including any hangtags, attached.
  • Any merchandise marked "Final Sale" cannot be returned.
  • Hair accessories, hats, earrings, ear cuffs, underwear and bodysuits cannot be returned.
  • Gift cards are non-returnable and non-refundable.

U.S. Hassle-Free Exchanges

Returns for store credit will be processed free of charge.  If you would like to exchange the item Store Credit will be issued once the item is returned.  You are responsible for shipping cost to return the item.   Original shipping charges are non-refundable.  Please note:  shipping charges paid by 1108 Boutique on the original purchase will be deducted from your store credit amount.

Refunds and Processing

  • Refunds will be processed within approximately 7 to 10 business days after we receive your return.
  • Original shipping charges are non-refundable. 

Store Credit 

  • Store Credit can only be used online at our website, www.shop1108.com .
  • Store Credit cannot be transferred to another person or account.
  • Please treat Store Credit like cash.
  • Store Credit may not be purchased and is only provided when previously purchased items have been returned and you have selected "Store Credit" as the refund method.
  • Store Credit may be used to purchase gift cards to our store.
  • Any purchase amounts that exceed the value of the Store Credit will require an additional method of payment for the remaining balance due.
  • Store credit never expires.
  • Store credit is provided in U.S. Dollars.
  • To view your Store Credit Balance, log into your Eleven {O} Eight account. Your Store Credit balance will be displayed on the “My Account” page.
  • For more information about Store Credit, please contact us . 

 

What do I need to do?

Please contact us before returning any items to our company and put "Return" in the subject line to inform us that you are returning a product. Items must be unused and in NEW condition to receive an exchange for another item, including original packaging.  No refunds ... Exchanges & Store Credit Only.

 

*You are responsible for shipping costs when returning the item for exchange. Original shipping cost is non-refundable. US Customers Only

Sign up to our newsletter

Recent Updates